Currency at Checkout
Products, taxes, and final order totals are displayed and collected in U.S. dollars (USD). Any conversion imposed by a customer's financial institution is outside the merchant's control.
About Credit/Debit Card
Shopify's secure checkout and authorized processors transmit encrypted card information. Full card numbers and verification codes are not retained by the store.
Cards We Can Present
The checkout may offer Visa, Mastercard, Maestro, American Express, JCB, Diners Club, and Discover. The secure payment screen is the controlling record of which network is available for a particular order.
Issuer Decisions and Security Checks
The issuing institution decides whether to authorize, decline, or hold a charge. Orders with inaccurate billing details, failed authorization, or a material fraud signal may be delayed or cancelled.
Tax and Reversal Timing
Taxes are charged where applicable law requires them. When a refund is approved, the business initiates it to the original payment method in 5–10 business days; subsequent bank posting time can vary.
How to Reach the Business
Anker answers customer requests at Support@ankel.shop and 9042269503. Our support team is available Monday to Friday, 9:00 AM–5:00 PM (America/New_York). The registered physical address—and the default destination for an authorized return—is 9248 Moss Preserve Pkwy, Orlando, Florida, 32832, United States.